Senior Physical Security Operations Manager
Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to get where they’re going. Since our start as the Google Self-Driving Car Project in 2009, Waymo has been focused on building the Waymo Driver—The World’s Most Experienced Driver™—to improve everyone's access to mobility while saving thousands of lives now lost to traffic crashes. Our Waymo Driver powers Waymo One, our fully autonomous ride-hailing service, as well as Waymo Via, our trucking and local delivery service. To date, Waymo has driven over 20 million miles autonomously on public roads across 25 U.S. cities and conducted over 20 billion miles of simulation testing.
At Waymo, we are mission-driven and believe deeply in the opportunity of autonomous driving technology to improve mobility and make people's lives better. We are united by purpose and responsibility (for our employees and riders alike). We are looking for kind, committed, employees who have integrity, dream big, work together as one team and create a sense of belonging for one another that is the foundation of our culture. We want each team member to feel welcomed and included in every step of our exciting journey.
Waymo's cars may be self-driving, but its security program is steered by experts like you. Safety is our foundation and is at the heart of everything we do. As Waymo Security Operations Manager, you will be responsible for development, evaluation and deployment of physical security process and procedure improvements for Waymo, including both planning and leading across a wide range of physical security optimization projects in an extremely fast paced environment with a high degree of ambiguity. At every turn, process excellence, collaboration, and detailed cross-org communications are critical. You will manage this program and implement strategic improvements while assuring alignment and compliance with security policies and requirements.
This role reports to the Head of Physical Security and is located in Mountain View, CA or San Francisco, CA.
In this role, you'll:
- Build our physical security program to meet scaling business needs, including regional security plans/programs, supervision and execution of site-specific security operations and manage other vendor staff to respond to incidents.
- Help guide process improvements through identification and prioritization of complex and ambiguous issues.
- Support development of guidelines and SOPs for 3rd party vendor procedures and standards, constantly iterating for optimization on a quarterly basis.
- Be an ambassador for Waymo and its capabilities at a regional level, helping connect Waymonauts to resources, assistance, and solutions offered by Waymo Physical Security. Partner with stakeholders and Waymo business units to identify security deficiencies and develop customized policies and procedures to gain compliance with regulations.
- Perform comprehensive risk assessments to identify potential hazards and evaluate associated risks within proposed or existing Waymo territories, cities, neighborhoods, and Workplace facilities. Use data analysis and benchmarking to support this risk determination.
- Perform risk assessments, threat identification, and investigations; create investigative standards, processes, and procedures for Waymo Physical Security.
At a minimum we'd like you to have:
- 8+ years of experience managing physical security services, risk management, access management and/or investigations for diverse workplace environments including fleet operations, industrial operations (vehicle/ trucking preferred) and multi-market commercial office/ lab of a portfolio of at least 2 million sq. ft.
- Experience in third-party security and resilience risk management as well as third-party operational readiness and business continuity; conducting risk and vulnerability assessments and operational security design/planning.
- Experience collecting, analyzing, and leveraging data and metrics to measure the effectiveness, performance, and return on investment.
- Advanced data analytics and storytelling skills to effectively present risk assessment, threat identification, and security outcomes to cross-functional stakeholders
- Programmatic execution, managing physical security process improvements by setting priorities, measurable objectives, cross-functional dependencies, planning, resourcing, scheduling, budgeting and subsequently monitoring and measuring outcomes through informal authority
It's preferred if you have:
- A track record of program implementation and proven objective analysis within highly matrixed organizations in an atmosphere where speed, flexibility and frugality are the norm
- Automotive fleet operations management and/or rideshare sector interest, if not experience
- Experience leading detailed investigations, ideally with ability to define investigation standards and processes
- Degree or certificate in security, investigations, program management, project management (PMP)
- Environmental Health & Safety experience
- Drive to work in a startup environment, ideally in tech industry
While at Waymo, you will enjoy benefits that cover…
Health and wellness: Our people are at the heart of everything we do. At Waymo, you can enjoy top-notch medical, dental and vision insurance, mental wellness support, a Flexible Spending Account (FSA), a Health Saving Account (HSA), and special wellness programs.
Financial wellness: Your financial peace of mind is important to us. At Waymo, we offer a great compensation package, bonus opportunities, equity, a generous 401(k) plan, 1-on-1 financial coaching, a 529 College Savings Plan and lots of other perks and employee discounts.
Flexibility and time off: Take the time you need to relax and recharge. Enjoy the flexibility to work from another location for four weeks per year. We support an on-site or hybrid work model and offer remote working opportunities, paid time off, bereavement, sick, and parental leave.
Supporting families: When it comes to growing your family or caring for your loved ones, you have our full support. Enhanced leave options include paid parental leave (birthing parent gets 24 weeks of paid leave with up to 4 weeks of additional leave before their due date, and non-birthing parent gets 18 weeks of paid leave), and 20 days of subsidized backup childcare or adult/elder care.. Access to fertility care or adoption support as you grow your family.
Community and personal development: At Waymo, you'll find a range of opportunities to grow, connect, and give back. We offer education reimbursement, personal and professional development, mentorship, and other ways to connect through Employee Resource Groups (ERGs), other internal groups, and even time off to volunteer.
Cool perks: Access to Google offices, cafes, wellness centers, massages, and so much more. To support your wellbeing at home, you can enjoy at-home fitness and cooking classes, and more.
#LI-Hybrid
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.